Crispin is a leading provider of automation solutions for television broadcasters and is searching for an outgoing, positive and driven individual to add to our team. Crispin Corporation is a subsidiary of Sony of America, and we pride ourselves on keeping the small company vibe in a large company world. We value each of our employees and invest in order to create an environment where all employees foresee a long career.
Crispin provides technology and services to broadcasters, cable operators, universities, townships and organizations that require the ability to broadcast video and audio to their target audiences. Visit www.crispincorp.com for more information.
This document outlines the job responsibilities and requirements for the Account Manager position in our Sales department. This position is required to work from the Crispin Raleigh Office. The information outlined below is at a high level and may be adjusted as needed pending review of the position, on a continual basis.
As a member of the sales team, you will use your sales skills and technical knowledge of Crispin’s product suite to support customers through the entire sales process. Crispin’s sales team works in a joint effort to support new and current customers and all sales team members are responsible for trying to obtain new market share ongoing. The candidate must work with customers on the phone, through email and in-person to provide technical drawings, sales quotes, software demonstrations and on-going/as-needed support.
The candidate must be willing to travel to visit current and potential customers, attend and work trade shows, and other industry events and meetings. The candidate must have strong customer relationship skills and enjoy problem-solving, as every customer sale is different. The candidate must also have strong organizational and technical skills, in order to work through customer requirements and Crispin offerings. A proven track record of converting leads into opportunities is a plus.
The candidate will be required to maintain on-going record keeping of current customer communication and potential leads in ACT (CRM). Will maintain relationships with customers and manage support contracts, changes in customer solutions, and upselling new products. The candidate will attend weekly sales meetings for forecast updates and customer project reviews. On-going coordination and communication with other internal departments is necessary, as required by each customer project.
Additional Job Details:
- Full-Time Position – Based on Crispin’s Office Hours
- Travel Requirements – National/International
- Bachelor’s degree or higher is required.