“I value the sales process and understand that it’s about more than just product, a sale should be the beginning of an ongoing relationship with a customer. I’m committed to my customers, and want our partnership and the agreement we reach to be something we both feel good about.”
That quote is from Jill Walter’s LinkedIn profile and it’s something she truly believes in. It’s also likely one of the reasons she’s been so successful as Crispin’s VP of Sales.
There are many things that Jill can be proud of throughout her years at Crispin. One of them, she says, is that she works for a company that delivers on its promises. “I haven’t always worked for companies like that, so it’s nice to know that after a sale closes, I don’t have to worry. I know everything will be taken care of and everyone will be happy.”
If Jill were to offer advice to a prospective new hire at Crispin, it’s this: “There’s no shame in not knowing something. Never be afraid to ask for help. The way we work here as a team, we leverage relationships and resources within our organization. When I feel like someone else can do a part of the project better, I pull them in. Ultimately, we believe in being best of breed in everything we do.”
Jill and her husband Dan enjoy food, traveling and going to concerts. “I love food, I love to cook and experiencing another region through food not only gives me deeper insight into the community, it allows me to recreate that experience at home. We also like to try new local restaurants when we have the chance.” Jill has also been exploring classic cocktail recipes with a friend, which has led to infusing liquors and even making her own bitters!
Jill holds a BA in Biology and while in school worked as the Program Director and Chief Engineer for the on-campus radio station before being hired as the General Manager. She also has a MBA.
What Jill likes about Crispin is the corporate culture. “There’s not a lot of red tape. We’re nimble and it’s easy to get things done efficiently. We treat our customers like partners. When a customer calls in they’ve got a name, not a ticket number. It’s nice to work for a company that treats people the way you want to be treated.”