Q: What makes Crispin's automation solutions better than other products available in the market today?

We sell modular offerings allowing the customer to buy exactly what he or she wants and needs. You can buy the piece of the solution that you need without having to buy an entire system.

Q: What is the most important problem that Crispin solves for the customer?

We help customers bring together separate systems and various pieces of equipment to create a seamless solution. This involves evaluating and organizing a tremendous amount of variables and changes, all of which must be fully understood, before orchestrating transitions or implementing new systems. We do this better and faster than anyone else.

Q: Can I purchase hardware directly from Crispin?

Yes. Crispin offers a variety of equipment from other manufacturers that can be included with your automation solutions. We welcome the opportunity to bundle equipment when possible so as to pass on cost savings to our customers. We regularly partner with all major vendors to offer video servers, conversion equipment, distribution equipment and more. Crispin also manufactures a variety of high-end workstations for our customers. Our manufacturing solutions help users reduce downtime and technical support costs.

Q: How does Crispin distinguish itself from other automation solutions providers?

We lead the market in customer satisfaction. Implementing automation is a difficult and challenging process that involves harnessing many disparate systems and training a variety of people with different skill levels. Unlike other providers of automation systems and services, we are eager to let our customers be a partner in the design and implementation of any work we deliver. This approach has made our customers extremely satisfied as evidenced by the growing number of testimonials and positive user reports we receive each year.

Q: What type of service and support does Crispin offer?

Our senior technical support staff provides 24/7 emergency support. Crispin takes service and support seriously, each year, we develop new customer service and support initiatives designed to maximize our customers’ investment in a Crispin automation solution. Crispin customers can reach our support staff at (919) 845-7744 or by email at support@crispincorp.com. Our support staff has the technical and operational expertise to help stations get the very best out of their installation. Please contact us to request detailed service and support information.

Q: Can Crispin help my facility transition to the latest computing platform? What platforms are Crispin solutions qualified on?

Yes. We help facilities make a smooth transition to the latest computing platforms. Crispin applications are qualified on the Windows NT and WIndows XP platform.

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